Alberta Health Services has been hit by major technology issues and people have taken to social media to express their frustration with AHS for the outages.
The tweet announcing the issues dropped just after 9 a.m. Monday morning saying the issues were province-wide and impacting services like 8-1-1 Health Link.
We are currently experiencing a province-wide network outage which is impacting some services. 8-1-1 Health Link cannot receive calls at this time. If you have an emergency, dial 9-1-1.
We are working to restore service and will provide updates as soon as possible.
— Alberta Health Services (@AHS_media) January 23, 2023
There was immediate frustration from people on Twitter, with many facing situations that needed to be resolved.
Honestly…it leaves me speechless. Something must be done to prevent this kind of thing from happening again in the future! We are waiting for important information that should arrive TODAY
— Shawn the twitt (@shawnthetwitt) January 23, 2023
Yes, blood labs are affected by this AHS outage.
What a shit show @JasonCoppingAB https://t.co/sqJJgOPoFE
“Brandy with a why?” (@brandy_withawhy) January 23, 2023
The AHS outages lasted for most of Monday, with many on Twitter expressing how important it really was.
It was a BIG DEAL today. Like a really big deal. Biggest and longest unplanned outage I’ve seen in 15 years of working there. It affected almost everything throughout AHS and APL. https://t.co/lNtVxJ84Ta
— Nik will never be tired (@longtimetohere) January 24, 2023
Of course, when something like this happens, the frontline workers are the ones who have to bear the brunt of the burden. Some people made sure to give them credit for working on it on Monday.
Aaaaaand, it’s cancelled. Try again next time? #effff #prepistheworst #absent #ableg #eat The nurses were so great, I felt so bad they couldn’t do their job because of it #AHSOOutage https://t.co/TvYOYVshV9
— Xeryfyn (@Xeryfyn) January 23, 2023
Eventually the issues were resolved. AHS tweeted that they would bring in a third party to handle the investigation into what went wrong.
AHS will have a third party look into the cause of today’s network outage which impacted services across the province. https://t.co/UXRRbNxYxI
— Alberta Health Services (@AHS_media) January 24, 2023