Configurable system dramatically improves receipt and workflow routing of pre-owned mobile devices that are processed in refurbishment warehouses

SUNNYVALE, Calif., January 25, 2023 /CNW/ – FutureDial Incorporated has announced the launch of a breakthrough solution for companies that refurbish iPhones and Android devices. FutureDial’s SMART Receive™ solution consolidates receiving tasks for mobile phones entering refurbishment warehouses for inventory recording and device processing. The solution removes bottlenecks in the receiving and routing processes and dramatically improves workflow efficiency. SMART Receive™ is another industry first from FutureDial, complementing their other automation solutions in testing (SMART Test™) and cosmetic inspection (SMART Grade™) and adding value to the core software portfolio from FutureDial: Lean One Touch™, LeanAlytics™ and SMART™ Mobile Inspector.

SMART Receive™ dramatically improves workflow routing of pre-owned mobile devices processed in refurbishment warehouses

SMART Receive™ integrates the various receive tasks into a single station to record critical information from incoming phones and quickly performs vital processing at the start of line operation, such as battery charging and data erasure. The system takes out a lot of the guesswork, allowing the human warehouse workforce to efficiently prepare and route many devices each day for scheduled tasks further down the chain of operations.

Game changer for mobile supply chain operations
As the first system to comprehensively consolidate and streamline receiving tasks in mobile device warehouse operations, SMART Receive™ is recognized as a breakthrough solution for efficiently managing large volumes of incoming mobile phones. Steve Manning, FutureDial’s Chief Strategy Officer, highlighted how SMART Receive™ is a game-changer for the industry: “Most device refurbishment warehouses have multiple receiving stations to handle the large number of devices arriving at loading docks. With our new solution, a single receiving station can handle all the picking work needed for each phone that arrives, with no pre-sorting required. This allows warehouses to register, pick and process many more ‘devices more efficiently and cost-effectively than ever before.”

Consolidates receiving tasks for more efficient workflows
SMART Receive™ uses dynamic workflow guidance to increase productivity while managing many different device models and business rules, saving time and reducing costly errors or inefficiencies in receiving tasks . “SMART Receive brings together all separate reception tasks into one more efficient station, and eliminates the guesswork, guiding reception staff in performing their tasks,” noted angel anderson, FutureDial’s Product Solutions Manager for SMART Receive. “The system helps consolidate the workflow of the order of operations upon receipt and tells staff which tasks to prioritize and when to perform them. Previously, repetitive tasks are grouped into sequences that are more efficient for staff , which saves time, effort and money.”

Automation replaces manual receiving tasks
Refurbishment managers can pre-configure device processing and routing so that system-directed activities do not require additional training; this makes it easy to use the solution, even for new employees. With many once-manual tasks now consolidated with SMART Receive™ automation software, staff are able to intelligently move more devices downstream for processing.

About FutureDial
Founded in 1999, FutureDial is a leader in fulfillment solutions for the mobile device supply chain. Easy to use, ADDIS Automated and certified SMART processing platform reduces operator intervention, saving time and money for device buyback companies, third party logistics (3PL), wireless carriers and device manufacturers (OEMs). By simplifying and automating processes, consolidating workflows and providing insight into business operations, FutureDial makes businesses more efficient and profitable. Visit or email

Media Contact:
bruce brungerMarketing Communications Manager, FutureDialincorporated
Tel: (408) 245-8880 Job 206, Email:



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