Hybrid work causing major data collection headaches for eDiscovery professionals, slowing investigations of corporate fraud, intellectual property theft and sexual assault

Collecting data from offsite mobile devices, chat apps, and remote employees are among the top challenges facing corporate investigators

PETAH TIKVA, Israel and TYSONS CORNER, Va., Jan. 24, 2023 (GLOBE NEWSWIRE) — A study commissioned by digital intelligence leader Cellebrite DI Ltd. (NASDAQ: CLBT) revealed that hybrid working creates major data collection challenges for eDiscovery professionals and corporate investigators and slows investigations of corporate fraud, intellectual property theft and harassment sexual.

The data reveals that in-house and agency investigators are facing new challenges caused by the pandemic-induced increase in hybrid and remote working. The top three issues highlighted by respondents are:

  • 70% of eDiscovery professionals say accessing data from offsite mobile devices is a top endpoint collection issue
  • 63% of eDiscovery professionals say access to WhatsApp, WeChat and Telegram data is a top endpoint collection issue
  • 56% of eDiscovery professionals say collecting data from remote employees is a top endpoint collection problem

The data, collected from 550 eDiscovery professionals and corporate investigators in 45 countries, also illustrates how the abundance of chat and collaboration tools – again accelerated by the pandemic – are disseminating digital evidence on a growing range of platforms.

Endpoint Inspector from Cellebrite Enterprise Solutions helps alleviate these pain points by:

  • Create and define targeted collections from remote computers, remote mobile devices and supported cloud work apps such as Office365, Google Workspace, Slack and Box
  • Easily collect only what is needed from endpoints and cloud workplace applications without employees having to hand over their device, saving valuable resources
  • Access a single source for cloud workplace app collection without logging into each app and pulling all data from multiple sources for each employee

Comments from Ken Basore, General Manager at Cellebrite Enterprise Solutions: “This study clearly shows that the rise of hybrid working is creating new challenges for investigators, such as remote data mining and data fragmentation between emerging collaboration tools. Organizations need to equip professionals with the people, skills, and technology to extract, analyze, manage, and store digital evidence remotely. If these investments are not made, there will be real consequences, including increased cases of commercial fraud, increased exposure to civil litigation, possible adverse judgments, irrecoverable financial losses and victims of crimes in the work who do not get the justice they need.

Joe Pochron, Digital Forensics & Insider Threat Lead, Forensic & Integrity Services Ernst & Young LLP: “As you can see from Cellebrite’s Industry Trends Survey, remote collection is becoming increasingly important to eDiscovery professionals. The growing landscape of collaboration tools provides a deluge of information to study. Fortunately, Cellebrite Enterprise Solutions provides the tools to focus on the data needed for enterprise reviews.

The report, which can be downloaded here, contains a wealth of data on the various ways in which corporate investigators and third-party service providers use digital evidence. It contains practical recommendations for organizations looking to improve their capabilities for remote collection and management of digital artifacts.

About Cellebrite
Cellebrite’s (NASDAQ: CLBT) mission is to enable its customers to protect and save lives, expedite justice and uphold privacy in communities around the world. We are a global leader in digital intelligence solutions for the public and private sectors, enabling organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and enterprises worldwide, Cellebrite’s digital intelligence platform and solutions are transforming the way clients collect, review, analyze and manage survey data sanctioned by law. To find out more, visit us at www.cellebrite.com.

About Cellebrite Enterprise Solutions

In a rapidly changing world, Cellebrite Enterprise Solutions looks beyond the horizon to design solutions that keep data at your fingertips, transform it and reveal important insights to protect your business and your people. From headquarters to the home office, eDiscovery professionals and enterprise investigators can access endpoints anywhere with Cellebrite’s enterprise solution offerings.


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